Contact Information:

Call us at, 1-603-624-2400 for any questions.

Our customer support e-mail:

support@dumbassgifts.com

Our Address:

DumBass Gifts
P.0. Box 284
Bethlehem, NH 03574

Information for Ordering:

We accept Visa, MasterCard and American Express.

After ordering you will receive two e-mail confirmations.
The first e-mail will outline your order information and the second one verifies your credit card charges.

We will make every effort with orders received before 4:00pm EST to ship them next day.

Currently we do not have a multiple shipping option. If you have multiple items going to separate shipping address, it is necessary to place separate orders.

Shipping:

All merchandise is shipped USPS.
USPS service takes 2-6 business days to be delivered depending on the state you are shipping to. Any orders placed on a Saturday or Sunday will ship by 5 pm the following Monday. Any order placed on a Holiday will ship the following scheduled business day.

Please contact us at shipping@dumbassgifts.com or at 1-603-624-2400 if you have OTHER shipping requests.

If an item is NOT in stock, we will notify you by e-mail, let you know our expected replenish date and ask how you would like to proceed.

To help us HELP YOU BEST, please provide a valid and complete e-mail address.

Return Policy

Please click on the following Return/Exchange Form and print it. Unused merchandise may be returned with printed copy of email receipt within 30 days of receipt of merchandise.

Returns and Exchanges:

All items must be returned within 30 days of purchase in order to exchange an item.

Returns and exchanges will only be accepted on merchandise purchased at dumbassgifts.com.

Original freight will not be credited on merchandise that is NOT defective.

If you are exchanging for products of greater value, please provide your credit card information on the exchange form.

Click on the following Return/Exchange Form and print it.

Please allow 30 days for credits to be processed against your card.

Back Orders:

You will be notified within 24 hours if an item you have ordered is out of stock. We will contact the customer and advise them of the wait time for the item that is backordered. The decision on how to proceed will be up to the customer.

For wholesale accounts:

If you have a brick and mortar retail store and are interested in obtaining more information on carrying our products, please contact mike@dumbassgifts.com.

For comments or suggestions email:

support@dumbassgifts.com